I can’t update the game.

Have more questions? Submit a request

If your network connection is unstable or you don’t have enough storage space, you might not be able to proceed with the update.

[Check your storage space]
- Delete unnecessary apps and internet cookies to free up space on your device.

[Check your network connection (Wi-Fi or mobile data)]
- If your network connection is weak, you might night be able to get an update successfully.

※ If you can’t fix the issue even when you connect to other Wi-Fi networks, please submit a ticket with the following information and we will quickly provide help.
1. Device model
2. Internet connection type (Wi-Fi or mobile data)
3. Date and time when the issue occurred
4. Country
5. Wi-Fi or service provider

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