[Only purchases made in the regions of Korea, Japan, and Taiwan are applicable.]
You can contact Customer Support to request a refund for the unwanted payment or duplicate charges.
※ Note that the cancellation is only available within 7 days from the purchase date and that you are not eligible for a refund if you open and use the purchased product.
Please enter the following information when you submit a request.
[Google Play]
1. Account ID:
2. Date of purchase:
3. Purchased item and price:
4. Google Play account:
5. Google Play order number:
6. Request:
[Galaxy Store]
1. Account ID:
2. Date of purchase:
3. Purchased item and price:
4. Galaxy Store account:
5. Galaxy Store order number:
6. Request:
[Apple App Store]
1. Account ID:
2. Date of purchase:
3. Purchased item and price:
4. App Store receipt and order number:
5. Request: